Refund PolicyYou may request a refund to us in writing at firstname.lastname@example.org. If after using our service you are not 100% satisfied you may request a refund. In order to receive a refund you must fit in the following criteria: If you are charged for a call that was never completed (there was no answer). Upon verification, we will credit your account the amount charged; If you have a new account with less than $5 USD usage, and wish to discontinue the service; If you have unintentionally created two or more PinlessWorld accounts and want to close the additional account. If you were incorrectly charged for services not received or for which you did not authorize. In such cases, you must contact Pinlessworld within 24 hours of the attempted call or discovery of the erroneous charges in order to be eligible for any refunds.